Last Updated: June 26, 2026
These Terms and Conditions outline the rules and regulations for the use of Rimholm.com, including any related pages, products, digital content, and services offered through the website (collectively, the “Site”).
By accessing or using the Site, creating an account, placing an order, downloading digital content, or otherwise using any part of the Site, you agree to these Terms and Conditions and the Privacy Policy below. If you do not agree with these Terms and Conditions, do not use the Site.
The following terminology applies to these Terms and Conditions, the Privacy Policy, and any related notices or agreements: “Client”, “You”, and “Your” refers to you, the person accessing or using the Site. “The Company”, “Company”, “Ourselves”, “We”, “Our”, and “Us” refers to The Chalk Horse LTD. “Party” or “Parties” refers to both you and The Company. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of the United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
We may update these Terms and Conditions from time to time. Any changes will be effective when posted on the Site. All terms and conditions are subject to change at any time without further notice.
You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions.
You agree not to use the Site in any way that could damage, disable, overburden, impair, interfere with, or disrupt the operation of the Site or the use of the Site by others.
You also agree not to attempt to gain unauthorized access to any part of the Site, user accounts, systems, servers, or networks connected to the Site.
When you place an order through the Site, you agree to provide current, complete, and accurate information. You are responsible for ensuring that your billing, shipping, and contact information are correct.
We reserve the right to refuse, cancel, limit, or modify any order to the fullest extent permitted by law, including orders that appear to contain errors, fraudulent activity, unauthorized payment use, incorrect pricing, incorrect product information, or other issues affecting the transaction.
Prices, product descriptions, availability, shipping estimates, delivery estimates, and other information on the Site may change at any time without notice. We make reasonable efforts to keep information accurate, but errors may occur. If we discover an error affecting your order, we may contact you, cancel the order, correct the error, or issue a refund, as appropriate.
Payment processing may be handled by third-party payment providers or external partner sites. Those providers may have their own terms, conditions, and privacy policies that apply to your transaction.
Some orders, products, downloads, shipments, or fulfillment services may be processed, managed, delivered, or completed through external partner sites or third-party fulfillment partners.
In some cases, you may be directed to or interact with an external partner site in connection with checkout, order fulfillment, digital delivery, shipping, customer support, or related services. These external partner sites are operated independently and may have their own terms and conditions, privacy policies, refund policies, shipping policies, and other rules.
By using those external partner sites, you may be subject to their separate terms and policies. We encourage you to review those terms and policies before completing a transaction or providing information through any external partner site.
We are not responsible for the content, policies, security practices, availability, or actions of external partner sites, except to the extent required by applicable law.
Shipping, delivery, and fulfillment dates are estimates unless otherwise stated in writing. We are not responsible for delays caused by shipping carriers, fulfillment partners, customs processing, incorrect shipping information, weather, labor disruptions, supply issues, or other circumstances outside our reasonable control.
You are responsible for providing accurate shipping and contact information. We are not responsible for failed delivery, misdelivery, or delay caused by incorrect or incomplete information provided by you.
Some products or services offered through the Site may include digital content, downloads, files, artwork, written material, maps, game content, or other creative materials.
Unless otherwise stated in writing, purchasing or accessing digital content gives you a limited, non-exclusive, non-transferable, revocable license to use that content for your personal, non-commercial use only.
You do not acquire ownership of the underlying intellectual property. You may not copy, reproduce, distribute, resell, publicly display, publish, modify, upload, share, or create derivative works from any digital content except as expressly permitted in writing by The Company.
The Site and its content, including text, artwork, illustrations, images, logos, designs, product names, graphics, layout, downloads, files, and other materials, are owned by or licensed to The Company and are protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, publish, upload, post, transmit, distribute, sell, or exploit any part of the Site or its content without prior written permission from The Company, except as allowed by applicable law or expressly permitted in writing.
All rights not expressly granted are reserved.
Except as stated in these Terms and Conditions, in a separate written refund or return policy, in the terms of an applicable external partner site, or as required by applicable law, all sales are final.
If you live in the European Union, the United Kingdom, or another jurisdiction that provides a statutory cancellation right, you may have the right to cancel your order within 14 days after purchase. However, once digital content has been delivered to you, downloaded by you, or accessed by you, you may no longer have the right to cancel your purchase, to the fullest extent permitted by applicable law.
Nothing in this policy limits any consumer rights that cannot be waived under applicable law.
The Site may use cookies, server logs, and scripts that are necessary for the operation, security, performance, checkout, account access, fraud prevention, error reporting, and general functionality of the Site. All scripts used on the Site are necessary for the operation of the Site.
External partner sites may use their own cookies, scripts, or technologies under their own terms and privacy policies.
Although we do not use third-party advertising or behavioral tracking scripts on the Site, the Site may rely on third-party service providers and external partner sites that are necessary to operate the Site and complete transactions. These may include hosting providers, payment processors, fraud-prevention tools, security services, checkout systems, email systems, fulfillment providers, digital delivery providers, shipping providers, customer support providers, or similar operational vendors.
These providers may process information only as needed to provide their services to us or to complete the transaction, fulfillment, delivery, or support services requested by you.
The Site and its services, information, content, materials, products, and digital content are provided on an “as is” and “as available” basis, unless otherwise specified in writing.
To the fullest extent permitted by law, The Company makes no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, materials, services, products, or digital content made available through the Site.
To the fullest extent permitted by law, The Company disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You expressly agree that your use of the Site is at your sole risk.
To the fullest extent permitted by law, The Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Site, your inability to use the Site, any product or service purchased through the Site, any content made available through the Site, any external partner site, or any delay, error, or issue involving fulfillment, shipping, payment processing, or digital delivery.
To the fullest extent permitted by law, The Company’s total liability for any claim arising out of or relating to the Site, these Terms and Conditions, any product, any digital content, or any transaction shall not exceed the amount you paid to The Company for the product or service giving rise to the claim.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is not permitted by law.
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless The Company, its owners, officers, employees, contractors, service providers, licensors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of or relating to your misuse of the Site, your violation of these Terms and Conditions, your violation of applicable law, or your infringement of any rights of another person or entity.
Before filing any legal claim, you agree to first contact us and provide a written description of the issue, the relief requested, and any relevant order, account, or transaction information.
We will make a reasonable effort to resolve the issue informally. Either party may proceed with a legal claim if the dispute is not resolved within 30 days after written notice is received.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to your use of the Site, any purchase made through the Site, these Terms and Conditions, or the Privacy Policy shall be governed by the laws of the State of Ohio, United States of America, without regard to conflict of law principles.
To the fullest extent permitted by law, you agree that any such dispute or claim shall be brought exclusively in the state or federal courts located in Ohio, United States of America, and you consent to the personal jurisdiction and venue of those courts.
You agree that bringing a claim in any other jurisdiction would be improper unless applicable law does not permit this venue requirement.
You and The Company each waive any right to a jury trial to the fullest extent permitted by law.
Nothing in these Terms and Conditions limits any rights you may have under consumer protection laws that cannot be waived by contract.
To the fullest extent permitted by law, you and The Company agree that any dispute or claim shall be brought only on an individual basis and not as a plaintiff, class member, or representative in any class, collective, consolidated, private attorney general, or representative action.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
These Terms and Conditions, together with the Privacy Policy and any other policies or notices posted on the Site, constitute the entire agreement between you and The Company regarding your use of the Site.
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you may have regarding your personal information.
By using the Site, you consent to this Privacy Policy and agree to its terms.
When you place an order, request delivery, create an account, or complete a transaction, we may collect personal information necessary to complete that order or transaction. This may include your name, shipping address, billing information, email address, phone number, and related order details.
If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message, any attachments you choose to send, and any other information you choose to provide.
When you register for an account, we may ask for contact information, including your name, address, email address, and telephone number.
We may also collect technical information necessary to operate and secure the Site, such as IP address, browser type, device information, date and time of access, requested pages, referring or exit pages, and similar server log information.
External partner sites may collect information directly from you when you interact with them, place an order, complete checkout, arrange shipping, access digital delivery, or use related services. Their collection and use of information may be governed by their own privacy policies.
We use your information to:
The Site uses only cookies and scripts that are necessary for the operation of the Site. These may support essential functions such as security, checkout, account access, order processing, fraud prevention, error reporting, and basic site performance.
We do not use third-party advertising cookies, affiliate tracking cookies, or third-party behavioral tracking scripts on the Site.
The Site also uses standard server log files. These logs may include information such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring or exit pages, requested pages, and similar technical information.
These logs are used for hosting, security, diagnostics, error reporting, fraud prevention, and maintaining the operation of the Site. They are not used for advertising or behavioral tracking.
External partner sites may use their own cookies, scripts, analytics, or similar technologies under their own terms and privacy policies.
We may use service providers and external partner sites that are necessary to operate the Site and complete transactions. These may include hosting providers, payment processors, fraud-prevention tools, security services, email systems, checkout providers, order fulfillment partners, digital delivery providers, customer support providers, shipping providers, or similar operational vendors.
These providers may process information only as needed to provide their services to us or to complete the transaction, fulfillment, delivery, or support services requested by you.
In some cases, you may be directed to or interact with an external partner site. Those external partner sites may collect information directly from you and may process that information under their own terms and privacy policies. We encourage you to review the applicable terms and privacy policies of any external partner site you use.
We do not use third-party service providers for advertising or behavioral tracking on the Site.
We do not sell your personal information.
We do not share your personal information for cross-context behavioral advertising.
We do not use advertising networks, affiliate networks, or third-party tracking technologies to track visitors across websites through the Site.
We may disclose personal information to operational service providers and fulfillment partners when necessary to operate the Site, process transactions, fulfill orders, deliver products, provide customer support, prevent fraud, maintain security, or comply with legal obligations.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Site, processing orders, maintaining records, resolving disputes, preventing fraud, enforcing our terms, and complying with legal obligations.
External partner sites may have their own data retention practices, which are governed by their own privacy policies.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, system, transmission, or storage method is completely secure, and we cannot guarantee absolute security.
External partner sites are responsible for their own security practices and systems.
To the extent applicable, if you are a California resident, you may have certain rights under the California Consumer Privacy Act and related California privacy laws, including the right to:
If you make a verifiable consumer request, we will respond within 45 calendar days, unless an extension is permitted by law.
The Site is not directed to children under the age of 13, and children under 13 are not permitted to use the Site.
The Site does not knowingly collect personally identifiable information from children under the age of 13. If you believe that a child has provided personal information through the Site, please contact us so that we can take appropriate steps to remove that information.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection rights, you may have the following rights regarding your personal data, subject to applicable conditions and exceptions:
To exercise any of these rights, please contact us through the contact information provided on the Site.
The Site is operated from the United States or through service providers used to operate the Site. If you access the Site from outside the United States, you understand that your information may be processed in the United States or in other locations where our operational service providers process information.
External partner sites may process information in different locations according to their own terms and privacy policies.
We may update this Privacy Policy from time to time. Any changes will be effective when posted on the Site.
If you have questions about these Terms and Conditions or this Privacy Policy, or if you wish to exercise a privacy right, please contact us using the contact information provided on the Site.